Frequently asked questions
Straight answers to common questions.
About working with us, results and reporting, regulated industries and privacy. If your question is not here, please get in touch.
Working with CREATIONZ
What does CREATIONZ do?
CREATIONZ is a digital marketing agency. We provide growth strategy and consulting, performance marketing (including Google Ads and display advertising), programmatic advertising, search engine optimization, brand strategy and creative, conversion rate optimization, marketing analytics and e-commerce growth marketing.
Where is CREATIONZ based?
CREATIONZ ADVERTISING INC. has its registered address at 5 Kingsmere Crescent, Brampton, ON L6X 1Z3, Canada. We work with clients in Canada and internationally.
How do we start working together?
Most engagements begin with a strategy call. You can request one through our booking request form or by contacting us. After an initial conversation, we typically propose a scope, deliverables and fees in writing.
Do you work with businesses outside Canada?
Yes. We work with Canadian and international clients. Campaign planning for each market takes account of language, local regulations and platform availability.
Do you publish your prices?
No. Fees depend on scope, complexity and the mix of services, so we provide a written proposal after understanding your needs.
Results and reporting
Can you guarantee results?
No. Marketing outcomes depend on market conditions, competition, your offer, platform decisions and other factors outside our control. We do not guarantee leads, sales, rankings, returns or advertising platform approvals. We commit to clear plans, careful execution and honest reporting.
How do you report on performance?
We agree KPIs and definitions at the start, then provide regular reporting with commentary on what changed, why and what we recommend next. Reporting frequency is agreed with each client.
Who owns our advertising accounts and data?
We recommend that your business owns its advertising accounts, analytics properties, tag containers and data, with access granted to CREATIONZ. This keeps your history and assets with you.
Regulated industries
Are you an insurance broker or financial institution?
No. CREATIONZ is a marketing agency. We do not sell, recommend or advise on insurance or financial products. Clients in those industries are responsible for their licensing and for approving their marketing communications.
Do you market gambling or betting services?
Our gaming work focuses on video games, esports and gaming technology. Real-money gambling and betting are separately regulated activities. We do not claim any gambling licence or advertising certification, and any gambling-related inquiry would be assessed individually against licensing, legal and platform certification requirements before any work could be considered.
Can you guarantee that ads in regulated categories will be approved?
No. Advertising platforms set their own policies, may require advertiser verification or certification, and make their own approval decisions. We plan with those requirements in mind but cannot guarantee approval.
Privacy and this website
What happens to the information I submit through your forms?
We use it to respond to your inquiry and, if you become a client, to manage our relationship. Details are in our Privacy Policy.
Does this website use cookies?
We use strictly necessary cookies to operate the site and protect our forms. Analytics and advertising cookies are used only if we have enabled them and you have given consent. You can change your choice at any time using the cookie settings link in the footer. See our Cookie Policy.
Is a strategy call request a confirmed appointment?
No. Submitting the strategy call form sends us a request. We will reply by email to suggest times; a meeting is only confirmed once both sides have agreed a time.
Still have a question?
We are happy to answer it directly.